We offer tailored representation for your line across our network, whether through local, regional, or global agreements. Our services are customized to meet your specific needs, including:
Documentation
Our local teams handle all documentation in accordance with international standards and local regulations, such as Delivery Orders, Cargo Manifests, and Bills of Lading.
Port Operations
Dedicated ship agency teams at each location ensure seamless vessel clearance and manage cargo and vessel operations during port stays.
Financial Reporting
Our strong financial governance provides regular reports on port expenses and freight collections, ensuring transparency and accountability.
Sales & Marketing
Each location features a specialized sales team with deep local market knowledge, focused on promoting your services within the territory.
Customer Care
Local contact points are available to address grievances and queries regarding liner services and cargo handling.
Back Office Operations Support
Our experienced operations staff can offer full or partial support, including stowage plan creation, Bill of Lading preparation, manifest filing, customer information management, and freight invoicing.
Claims Handling
With extensive ship agency operations, we have dedicated personnel to manage claims efficiently, minimizing the risk of significant cargo or vessel-related claims through expert advice and robust risk management.
Equipment Control
We provide ongoing reports on the location and status of equipment such as containers, roll trailers, and lifting gear, ensuring effective management and oversight.